The N.S.A. failed to consistently lock racks of servers storing highly classified data and to secure data center machine rooms, according to the report, an investigation by the Defense Department’s inspector general completed in 2016.
The agency also failed to meaningfully reduce the number of officials and contractors who were empowered to download and transfer data classified as top secret, as well as the number of “privileged” users, who have greater power to access the N.S.A.’s most sensitive computer systems. And it did not fully implement software to monitor what those users were doing.
In all, the report concluded, while the post-Snowden initiative — called “Secure the Net” by the N.S.A. — had some successes, it “did not fully meet the intent of decreasing the risk of insider threats to N.S.A. operations and the ability of insiders to exfiltrate data.”
Marcy Wheeler comments:
The IG report examined seven of the most important out of 40 “Secure the Net” initiatives rolled out since Snowden began leaking classified information. Two of the initiatives aspired to reduce the number of people who had the kind of access Snowden did: those who have privileged access to maintain, configure, and operate the NSA’s computer systems (what the report calls PRIVACs), and those who are authorized to use removable media to transfer data to or from an NSA system (what the report calls DTAs).
But when DOD’s inspectors went to assess whether NSA had succeeded in doing this, they found something disturbing. In both cases, the NSA did not have solid documentation about how many such users existed at the time of the Snowden leak. With respect to PRIVACs, in June 2013 (the start of the Snowden leak), “NSA officials stated that they used a manually kept spreadsheet, which they no longer had, to identify the initial number of privileged users.” The report offered no explanation for how NSA came to no longer have that spreadsheet just as an investigation into the biggest breach thus far at NSA started. With respect to DTAs, “NSA did not know how many DTAs it had because the manually kept list was corrupted during the months leading up to the security breach.”
There seem to be two possible explanations for the fact that the NSA couldn’t track who had the same kind of access that Snowden exploited to steal so many documents. Either the dog ate their homework: Someone at NSA made the documents unavailable (or they never really existed). Or someone fed the dog their homework: Some adversary made these lists unusable. The former would suggest the NSA had something to hide as it prepared to explain why Snowden had been able to walk away with NSA’s crown jewels. The latter would suggest that someone deliberately obscured who else in the building might walk away with the crown jewels. Obscuring that list would be of particular value if you were a foreign adversary planning on walking away with a bunch of files, such as the set of hacking tools the Shadow Brokers have since released, which are believed to have originated at NSA.
Read the whole thing. Securing against insiders, especially those with technical access, is difficult, but I had assumed the NSA did more post-Snowden.
from NSA Insider Security Post-Snowden